Fees and Service Charges
Fees and service charges associated with internet banking transactions are in addition to the fees associated with your current Peoples Bank & Trust account. A listing of these fees is attached to this site and can be viewed by clicking on the "fee schedule" button. These fees will be automatically charged to your checking account. In the case of more than one checking account, you may designate which account to be charged.
Bill Pay is an additional feature of Bank PBT Online. Bill Pay allows you to set up and pay your monthly bills online from your accounts at Peoples Bank & Trust, saving you time and money. You have the option to set up a payment to occur on demand only or on a recurring frequency. This service may be implemented through Bank PBT Online as outlined in the Users Guide. The system will recognize you as a bill pay customer when you make your first bill payment online.
To participate in Bill Pay you must have a checking account with Peoples Bank & Trust. Online payments may only be originated from a checking account.
Bill Pay Transactions
You may use Bill Pay to make recurring payments for your recurring bills. These bills may be for the same amount each month, and sent on the same calendar day of each month.
On Demand Payments
This feature is for payments that differ in amount or date every month, or are one-time bills. This payment will be executed one time as per your instructions.
Payments are made to vendors in one of two ways, either electronically or by check. Electronically is the preferred method of payment delivery. A payment will be sent electronically as long as that vendor has the ability to accept payments in that fashion. If the vendor cannot accept electronic payments a check will be cut and sent first class mail. You will be informed as to which method your payment will be delivered when you set up the payment on the system.
Please allow 3 business days for the delivery of an electronic payment and a minimum of 5 business days for the delivery of a paper check. These time frames need to be considered when setting up your payment generation in order to make your due dates.
Payments will be processed on the system once a day at 12:00 noon Central Standard Time. Any payment set up after 12:00 noon will be processed on the next business day. If you wish to cancel a payment, it must be cancelled prior to 11:00 AM CST on the date it is scheduled to be processed.
It is your responsibility to ensure that you have enough available funds in your account to make a payment. You are fully obligated to the bank to provide sufficient funds for any payments you make. The bank may reverse the payment transaction if there are insufficient funds in the account to cover the amount of the payment.
No Signature Required
When using Bank PBT Online to pay your bills, you agree to allow Peoples Bank & Trust to debit your account to pay checks that you have not signed by hand or by legally acceptable form of electronic signature.
Electronic messages sent to us via the "Contact Us" option on our web site are e-mail. Information sent over the public internet via e-mail is not secure. Therefore, we will not send any confidential account information over the internet, and we strongly suggest that you do not send any confidential information to us via e-mail.
If you present a question to us that requires confidential account information in its answer, we will contact you either by telephone or first class mail. We will respond to your e-mails within two business days of receiving it.
Except as specifically provided in this agreement or where the law requires a different standard, you agree that neither the bank or the service providers shall be responsible for any loss, property damage or bodily injury, whether caused by the equipment, software, the bank, internet browser providers, internet access providers, online service providers or by an agent or subcontractor of any of the foregoing. Neither shall the bank or the service providers be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, internet banking services, internet browser or access software.
If the bank does not complete a payment or transfer on time or in the correct amount according to our agreement with you, we will only be liable to complete such transaction. Under no circumstances will the bank be liable for any damages that you may suffer, including consequential damages, due to our failure to complete a transaction. Specifically the bank will not be liable to any extent whatsoever if:
||Through no fault of the bank, you do not have sufficient funds in the account to complete the requested transaction, or if the account has been closed or is not in good standing, or if a payment is reversed due to insufficient funds.
||Any payment or transfer would go over the credit limit for any account
||Your equipment or ours was not working properly, and the breakdown should have been apparent to you when you attempted the transaction.
||You have not given the bank complete, correct or current account information so that the transaction may be completed
||You do not properly follow our instructions, or if you provide the bank with inaccurate information, or if you fail to correct or tell us about the inaccuracy when you became aware of it.
||You did not instruct the bank soon enough for your payment or transfer to be completed by the due date.
||The funds in the account from which the payment or transfer is to be made are subject to legal process or other claim
||Circumstances or persons beyond our control prevent, delay, intercept or alter the transaction despite reasonable security precautions taken by the bank.
Bank PBT Online is generally available 24 hours a day, 7 days a week. Transactions are processed everyday except Saturday, Sunday, or federal banking holidays.
Internet Transaction Cutoff Times
Internet transaction cutoff times will differ from in-bank transaction cutoff times. Internet transactions will be processed on the current business day if they are completed prior to 6:00 PM Central Standard Time. After 6:00 PM they may be processed on the next business day, as defined in the previous section.
Your Bank PBT Online transactions will be shown on your periodic account statements. If you believe there are any errors or unauthorized transactions appearing on any of your statements, please contact Peoples Bank & Trust immediately at 888.728.1954.
You may receive this statement by mail or electronically via the internet. You agree to notify us promptly if you discover an error on your statement. If you would like to receive electronic delivery of your statement, please contact us. You will be required to provide us with your e-mail address and to sign an electronic statement delivery agreement. Your statement will not be delivered via e-mail, but a message telling you your statement is available to you will be sent. The statement will be sent to you using 128-bit encryption. You may access the statement while in Bank PBT Online. You may then print it, store it electronically on disk or hard drive, or delete it. It is up to you. We will still maintain bank records as usual.
You are liable for all transactions that you or anyone you authorize make, even if the person you authorize exceeds their authority as defined by you. You are also liable for any charges or fees associated with the account, product, transaction or service. You agree not to share or disclose your password or PIN with others.
Unauthorized Transactions or Loss or Theft of your Bank PBT Online Password or PIN
If you believe that your PIN or password has been lost, stolen or used without your authorization, please contact the bank immediately at 888.728.1954.
Or write the bank at:
Peoples Bank & Trust
200 S. Locust St.
PO Box 350
Pana, IL 62557
If you think that your statement or receipt is wrong, or if you need more information about a transaction listed on the statement, you must contact the bank no later than 60 days after the bank sent you the first statement on which the problem or error appeared.
Please report the following information:
||Your name and account number
||Describe the error or transaction you are unsure about
||The dollar amount of the suspected error
Your complaint or questions concerning your account statement must be submitted to the bank in writing within 10 business days.
Peoples Bank & Trust will communicate the results of its investigation into your complaint within 10 business days of receipt of said complaint. If the bank needs more time to complete its investigation, it may take up to an additional 45 days. The bank will re-credit your account within 10 business days from the date it received your complaint in writing, so that you will have use of the funds during the bank investigation.
If the bank determines that there was no error on your account, you will be sent a written explanation within 3 business days of the completion of the investigation. You may request copies of the documents the bank used in its investigation.
Consumers using an account for personal, family, or household purposes have some protection from loss caused by unauthorized access. An "unauthorized electronic funds transfer" is defined as an electronic transfer of funds from a consumer’s account initiated by someone other than the consumer who does not have actual transfer authority on the account and from which the consumer receives no benefit. The term does not refer to an electronic fund transfer that was initiated by a person who was furnished with the access device to the account by the consumer, unless the consumer has notified the bank that transfers by that person are no longer authorized by the person.
If your Bank PBT Online password has been lost or stolen and you tell us of that loss within 2 business days after you learn of the loss, you are liable for no more than $50.00 if someone uses your internet banking password to access your account without your permission. If you do not tell us of the loss of your internet banking information within 2 business days of discovering the loss, you could be liable for as much as $500.00.
If your statement shows withdrawals, transfers or purchases that you did not make or authorize, please notify Peoples Bank & Trust at once. If you do not notify the bank within 60 days of receiving your account statement, you may not get back any money lost after the 60 day period. If extenuating circumstances keep you from reporting suspected errors to the bank, these periods may be extended.